Volvo’s new ‘Valet’ means you don’t have to drop your car off for maintenance
|driving.ca 26 Oct 2020 at 15:13|
Volvo said late October it’s rolling out its new maintenance service, “Valet”, across Canada, allowing Volvo owners to send their vehicle off to a service department without having to leave home.
Via a new phone app, Valet lets owners schedule a pick-up and drop-off time for their Volvo vehicle’s service, all without coming into contact with another human — a priority during the COVID-19 pandemic.
The service is more than just a safety feature during these germ-y times. It also allows people to take their cars in for maintenance without having to sacrifice a workday. A Volvo technician will come and pick up the vehicle at the selected time from any location, whether that be work, or home. The owner will get a notification when the vehicle arrives at the service location, and when it is ready to be returned.
“With Volvo Valet, our customers don’t need to slow down or pause on what’s important in their lives. The app offers our customers exclusive access to a transparent maintenance process to help make their lives less complicated, more comfortable, and safer,” said Matt Girgis, managing director, Volvo Cars Canada.
For those worried about digital safety, Valet runs on technology designed in-house by Volvo, which means your personal data is not shared with anybody but the driver and the service department.
“Safety has always been a top priority for Volvo, and that will never change,” said Girgis. “What will change is the technologies we employ to improve the customer experience. Volvo Valet is one way we are working to service our valued customers, safely and conveniently.”