Currys PC World apologises after gift cards wiped
|bbc.com 30 Nov 2020 at 11:31|
"Due to the unprecedented volume of customers shopping online with Currys PC World this Black Friday, our website experienced a temporary outage," the company said in an email.
"Unfortunately transactions being made by gift cards were affected. We will ensure that every customer affected by this issue has funds put back onto their gift cards in full, as soon as possible.
"We apologise for this issue and understand that customers will be disappointed they weren t able to secure their products."
Martin Lewis, founder of MoneySavingExpert.com, said the company should honour the deal prices of goods customers were trying to buy.
Currys PC World said it had seen home delivery orders rise by 59% and click-and-collect soar by 233%, with six orders taking place every second during the sales event.