Santander customers report being unable to access app
|bbc.com 15 May 2021 at 07:57|
The bank, which has 14 million active UK customers, said it was "currently experiencing technical issues, we are working hard to resolve".
When asked when the issues would be resolved, it said on Twitter "we currently don t have any timescales at the moment".
The company apologised for "any issues this causes".
Asked by one customer how they can pay for a scheduled delivery of building materials on Saturday afternoon, the bank said its ATM network was "operational".
A service status page on its website said planned maintenance was due on the Santander mobile banking app overnight on Friday.
It said that card payments were also "available as usual", but some customers on Twitter reported being unable to use their cards to pay for goods and services.