News

Customs systems back up after outage causes hours-long delays across Canada

Customs systems back up after outage causes hours-long delays across Canada
Canada
A spokeswoman for Vancouver International Airport says the Canada Border Services Agency ‘s primary inspection kiosks are back up and running after a nationwide outage caused hours-long delays for travellers.

Jenny Duncan says YVR was notified of the outage around 7 a.m. Pacific Time and international flight arrivals began to get busier around 11 a.m.

Duncan says she doesn’t have statistics handy, but an hours-long outage of the CBSA systems is “very rare.”

Airport staff tweeted at around 1:30 p.m. that they were working to help arriving guests fill out customs forms manually, as well as keep people hydrated.

A number of other airports across Canada took to Twitter to warn travellers about similar issues. They include Ottawa, Calgary, and Toronto Pearson.

A representative from the Canada Border Services Agency was not immediately available to respond to a request for more information.
Read more on globalnews.ca
News Topics :
Similar Articles :
Canada
In this file photo, Air Canada passengers pick up their luggage at Terminal 2 at Fort Lauderdale Hollywood International Airport Sunday, Jan. 8, 2017. Taimy Alvarez / South Florida Sun Sentinel via...
Sports
International travellers across the country can expect long delays in order to clear customs this evening due to a nation wide outage of the Canada Border Services Agency s primary inspection...
Canada
Canadian customs’ primary inspection kiosks are down across the country, causing serious delays at Montreal’s Trudeau international airport’s customs hall. All passengers arriving in Canada must enter their personal information...
World
DALLAS Travellers flying into the United States on Friday ran into long lines at major airports nationwide because of a temporary computer outage that affected the U.S. Customs and...
Top Stories
LONDON Thousands of British Airways passengers are still facing long lines, confusion and cancelled flights as the airline works to restore its computer systems after a global IT failure...