Air Canada to recall 2,600 workers, extends deadline for COVID-19 refunds

Air Canada to recall 2,600 workers, extends deadline for COVID-19 refunds
Top Stories
MONTREAL -- Air Canada says it will recall more than 2,600 employees as it prepares for an increase in demand for flights, while also extending the deadline for COVID-19 refunds.

The airline said the employees being recalled will include various roles, including flight attendants, and will be brought back in stages in June and July.

Air Canada spokesman Peter Fitzpatrick said the airline moved to recall the workers because it is seeing vaccinations increase, COVID-19 cases decline and governments ease restrictions.

He said the recall is part of its efforts to rebuild the airline s network and meet the expected demand for travel.

Air Canada laid off tens of thousands of workers as the pandemic swept Canada, including 16,500 last March, when the crisis began.

In April, the airline reached an agreement with Ottawa for a $5.9-billion aid package.

The country s largest airline also said it has extended the deadline to submit a request for refund for flights or vacation packages by 30 days until July 12.

About 40 per cent of eligible customers have requested a refund since the refund policy came into effect on April 13, with 92 per cent of requests having been processed.

"The number of customers who have requested a refund is lower than anticipated and most have kept their travel credit," stated chief commercial officer Lucie Guillemette, adding that s a vote of confidence in the airline.

Customers have the option of a transferrable travel voucher with no expiry date or converting the value of the ticket to Aeroplan points with a 65 per cent bonus. Customers who obtained these refunds can also exchange them for a refund in the original form of payment.

Air Canada says its new refund policy for all purchased tickets will be a choice of voucher or bonified Aeroplan points if the airline cancels or reschedules a flight by more than three hours.
Read more on CTVnews
News Topics :
Similar Articles :
Top Stories
After more than a year of the COVID 19 pandemic, Air Canada passengers hoping for a refund on cancelled flights can finally breathe easy. The government’s bailout package for the airline,...
Top Stories
TORONTO Air Canada and the federal government reached an agreement on a $5.9 billion aid package Monday through the Large Employer Emergency Financing Facility LEEF . Part of their...
MONTREAL Air Canada is revising its cancellation policy amid mounting customer frustration, offering travellers the option of a voucher with no expiration date or discount Aeroplan points if the...
Top Stories
MONTREAL Air Canada has quietly changed its refund policy to allow some customers whose flights were cancelled due to the COVID 19 pandemic to recoup their cash...
TORONTO Passenger rights advocates are encouraging Canadians to refuse travel vouchers for cancelled flights, warning that consumers are entitled to refunds by law in Canada a...